Last updated: 20 January 2026

Spika Tech LTD is committed to protecting and respecting your privacy. This policy explains what personal data we collect when you use our website at spikatech.ai, how we use it, and the rights you have over it.

1. Who we are

For the purposes of data protection law, the data controller is: Spika Tech LTD  is a a company registered in England and Wales with Company Number 15695104 whose principal place of business is at 131, Finsbury Pavement, London, England, EC2A 1NT.

If you have any questions about this policy or how we handle your data, you can contact us at hello@spikatech.ai.

2. The data we collect

We may collect and process the following types of personal data:

• • Information you give us directly. When you complete a contact or enquiry form, or subscribe to our newsletter, you may provide your name, email address, company name, job title, phone number, and the content of any message you send us.

• • Information we collect automatically. When you visit the Site, we may collect limited technical data such as your IP address, browser type, device information, and how you interact with the Site. This is collected through cookies and similar tracking technologies (see section 6).

3. How we use your data and our lawful basis

Under UK GDPR we must have a lawful basis for processing your data. We rely on the following:

• • We use your contact details to respond to your enquiries and provide the information or services you have requested. Our lawful basis is the performance of a contract, or our legitimate interest in responding to people who contact us.

• • We use your details to send our newsletter and marketing communications where you have signed up. Our lawful basis is your consent, which you can withdraw at any time.

• • We use technical data collected via cookies to operate, secure, and improve the Site. Our lawful basis is your consent for non-essential cookies, and our legitimate interest in running a secure website for essential ones.

• • We may use your data to comply with legal and regulatory obligations. Our lawful basis is compliance with a legal obligation.

4. Who we share your data with

We do not sell your personal data. We share it only with trusted third-party service providers who help us operate our business, and only to the extent necessary. These typically include providers for:

• website hosting and IT infrastructure;
• our newsletter and email communications; and
• any cookie or tracking technologies set on the Site.

Each of these acts as a data processor on our behalf and should be bound by a data processing agreement. Some providers may process data outside the UK; where they do, we ensure appropriate safeguards are in place (such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses).

5. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy. Enquiry and contact records are typically retained for 24 months after our last contact. Newsletter subscriber data is retained until you unsubscribe. We may keep certain records longer where required to meet legal, accounting, or regulatory obligations.

6. Cookies

The Site uses cookies and similar tracking technologies. Essential cookies are necessary for the Site to function. Non-essential cookies , including tracking pixels and marketing cookies , are only set with your consent, which we obtain through our cookie banner.

This website does not control how a third party uses cookies. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.

For further information visit www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

7. Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you;
• request that we correct inaccurate or incomplete data;
• request that we erase your data in certain circumstances;
• object to or restrict our processing of your data;
• request the transfer of your data (data portability);
• withdraw consent at any time where we rely on it; and
• lodge a complaint with the supervisory authority.

To exercise any of these rights, contact us at hello@spikatech.ai. We will respond within one month.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk or by calling 0303 123 1113.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no transmission over the internet can be guaranteed to be completely secure.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

10. Contact us

If you have any questions about this privacy policy or our data practices, please contact us at : hello@spikatech.ai